Who i am
About Me
With over 11 years of experience in the call center industry, I've built a strong foundation in customer service and team management. Starting as a Customer Service Representative and advancing to a Team Manager, I’ve honed my skills in delivering exceptional support, leading teams, and solving complex issues. Now, I’m excited to bring my expertise to a new role as a Virtual Assistant, where I can help streamline your operations and enhance your productivity.
what i can do
Skills & Proficiencies
Administrative Support
- Data entry and database management
- Document preparation and management
- Appointment setting
- Travel arrangements and itinerary planning
- File organization and management
- Transcription services
Customer support
- Responding to customer inquiries via email, chat, or phone
- Cold Calling
- Managing customer service tickets
- Handling complaints and providing solutions
- Managing social media inquiries
Character Reference
Ken Williams
Real Estate Agent - EXP Realty
Cat Bulos
CEO/Founder - The VA Capital
Reach out
Christopher John Espinosa
tofijeon071384@gmail.com
+63 969 624 6051
Tofi Jeon
+63 969 624 6051